I just switched my plan to Go5g Plus but I don’t know the specific process to use to trade in an existing phone which is paid off. Can anyone direct me to a set of instructions or give directions? Or is it better to go to a store and do it there rather than do it online?
Jonathan
Best answer by nc1037
View originalYou can do it in a store. Or online. Log into your account. Look for “Upgrade” or “Upgrade available” for each line. Click that, then click the phone you want. Pick your options, then click Upgrade.
Thank you! Good directions, were easy to follow.
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