Question

Phone Update Today Locked phone

  • 1 March 2022
  • 1 reply
  • 117 views

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A325G Samsung phone updated today and now I can’t swipe to access the phone. It is locked on the home screen.

I Can’t turn off the phone or do anything it’s all locked.

I can receive calls and messages but I can’t answer them.

 


1 reply

Userlevel 7
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Try contacting support using messenger on one of Tmobile social media accounts like twitter to see if they can help.

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