Question

Switched from Verizon but...

  • 13 August 2023
  • 2 replies
  • 94 views

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So i came from Verizon but now my phone isn’t receiving software updates since coming to T-mobile. 

I’m not sure why, but if anyone can help me out i appreciate it. I have a Galaxy S21 btw. Last update was in June. When i bought my phone, it was from Samsung's website but i did Verizon's financing because i was still with verizon. My phone also can’t be locked to verizon because when i inserted my new esim i didn’t get any errors. 


2 replies

Userlevel 7
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Take the sim out and try updating it through wifi.

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Take the sim out and try updating it through wifi.

So i figure out a way. I used my old Verizon SIM card and updated that way and just switched to my T-Mobile one. It seems like such a dumb way but it worked

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