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voice mail

  • 30 April 2024
  • 6 replies
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My spouse recently passed and I am trying to retrieve voice mails.  The messages were not saved and I did not listen to them because I wasn’t ready.  I contacted T-Mobile and I was shown how to listen to messages on computer but the messages were not there.  Does anyone know how to retrieve messages that were not listened to and not saved.  T-Mobile deleted them.  They are from February and earlier . Thank you

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Best answer by gramps28 1 May 2024, 17:58

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Userlevel 7
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Sorry for your loss but unfortunately voicemails are only kept 30 days unless they were saved.

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Thank you,  I wish I had known that…  How long are text messages kept?   Do you know how I can save them.?  Thanks

Userlevel 7
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30 days unless saved. Once saved they still can be deleted if they aren't listened to in a certain amount of times.

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Text messages are for only 30 days?  these messages I have are older than that..  Thank you for your responses.

Userlevel 7
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Voicemail is 30 days. Text will stay on the phone till deleted.

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Thank you so much...at least I will have those...

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