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After paying my Iphone off in full, is there anything I need to do before trading it in at Apple?

7 months ago
28 September 2023
2 replies
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Cwitt
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Hey there! So my iPhone 12 Pro Max that I originally did a 24 month payment plan on is fully owned by me now. I want to trade it in for an iPhone 15 pro through apple since they will give me $100 more than T-Mobile since we have an older grandfathered in Sprint plan, and I just wanted to make sure there wasn’t anything that I had to do with my account or anything before I try to do a trade in. I would hate to reserve a phone for pickup just to not be able to trade in my phone. Thanks!

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Best answer by gramps28 28 September 2023, 19:20

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gramps28
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9012 replies
7 months ago
28 September 2023
Answer

If the phone is paid off just back up and factory reset the phone.

F

Userlevel 7

+16

in line with the above mentioned...wipe your info from the phone prior to sending it in.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

After paying my Iphone off in full, is there anything I need to do before trading it in at Apple?

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