Question

all calls failing

  • 20 May 2023
  • 1 reply
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bill is paid all call say call failed -- unable to call t-mobile customer service

 


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Userlevel 7
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Does your device have enough signal.to make a call?  Dialing 611 should always get you to Customer Care if there is enough signal to make a call.  Have you tried powering off your device.for at least 5 minutes to allow it to drop off of the network to refresh its connection? 

You can also reach out to T-Mobile through DM on Facebook or Twitter.  

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