iPhone 15 Preorder Thread

5 AM PT is going to be 8 AM EST. 

To qualify for that carrier deal you have to be on Go5G Plus to qualify. 

Phone is arriving a bit later in the day. 

After yet another purchase experience (which went smoothly) I’d like to mention something a bit different. 

T Mobile is missing a marketing opportunity.

Many people, including me, love following the progress of the phone. That includes when it is preparing to ship, getting a tracking number (that usually shows on UPS first) and then the final two days where it is on the move. 

Those who purchase from Apple get more info, as in they see their phone on the move in China, out of China, and to the US. People track the flights the devices the phones are on.

T Mobile used to do some fun things, but under the new CEO, seems that has dropped off. Marketing folks should be able to find a way to take this interest and use it to promote the brand. Follow your phone on T Mobile! Follow it from factory to your home. 

Creating excitement for a brand is a damn good thing. 

Trouble is, we saw no updates from Saturday until yesterday. Our phones were on the move, but T Mobile gave us nothing. And that is missed opportunity. Marketing peeps, get on it for next year. 

Thank you so much! I can’t wait!! I have a simple technical question about the Pro Max camera system. The specs show optical zoom options .5x, 1x, 2x, and 5x. So if you use the wheel or pinch to zoom and stay anywhere at or below 5x, is that still Optical Zoom? Thanks so much! 

Thanks! I’ll plan on using the T-Mobile site in a few hours. 

I pre-ordered the iphone15 on two of our four lines today. We had to upgrade early. Am I able to cancel that upgrade/pre order? I’d honestly rather wait until we have a ready upgrade. I felt very pressured over the phone. 

Anyone know what upgrading from a 14 Pro 128 to the 15 Pro 128 is costing up front and monthly? I have the original Jump on Demand option on this line. I am seeing conflicting information. Thank you. 

from what i have seen so far theyre pushing the new plans pretty hard..especially if a promo will be linked to it.

Copied directly from https://www.t-mobile.com/news/devices/t-mobile-to-offer-all-new-iphone-15-lineup:

• Get up to $650 off any iPhone 15 model on Magenta MAX, $350 off on Go5G and Magenta and $200 off on almost all other T-Mobile plans when trading in an eligible device.  

I’m going to share my pre-order experience with the hope that it helps someone else either now or in the future.

I have JOD and am upgrading from the 14 Pro 128GB to 15 Pro Max 256GB.

Typically the 14 Pro 128GB is $249.99 down plus tax and $28 monthly. So, I was in for a bit of sticker shock when I learned that the 15 Pro Max 256GB is $449.99 plus tax and $25 monthly. For some reason I was expecting it to be $100 more up front and $100 more for purchase option price at the end of the 18 months lease, but I was wrong.

Once I got over the sticker shock and decided to proceed, everything went smoothly, albeit slow due to system overload, which is not surprising on pre-order day.

A couple of key takeaways for me during the process:

1. When I first called, I was routed to customer service in India.. No bueno.. their training and language skills are lacking and they are so verbose, had I continued with the sweet but inefficient rep, I would have never been able to complete the order. After 2 minutes of her babbling and NOT taking my information (which I always have handy to expedite the process), I requested to be transferred to a US based rep. And she did.

2. Unlike last year when I pre-ordered the 14 Pro on JOD, and was disconnected 2 times (luckily the 2nd rep called back), the phone stayed connected despite being placed on hold several times. This was an improvement.
3. I was quoted a price including down payment and tax by the rep, and there were no shipping fees or service charges for using their phone service. I gave him my credit card and after processing it, I received the email to read the agreement, provide and electronic signature to complete the order. I intentionally kept the rep on the line (normally they would thank you, ask you if they could help with anything else and end the call) just to be sure that there were no surprises in the e-document, and I’m so glad that I did. There was a $35 service connection fee charge on the e-doc! I explained to the rep that there should be NO additional charges beyond the down payment and tax. He spoke with his supervisor and said that it’s automatically added by their system. He then said that he would apply a $35 credit to our account to offset this charge, and I verified that he did.

In the old days, despite the free (2 day?) shipping, I’ve always received the phone on release day. My order says expected ship date is 9/22, so we’ll see. If it doesn’t arrive until Monday or Tuesday, I really don’t care. I just need to be here to sign and make sure that the porch pirates in Los Angeles don’t beat up the UPS driver. What a world.

Anyway, I hope that sharing my experience will help someone reading this. And I hope that you all enjoy your new iPhones. 😀

first they lie to me and tell me if I pay off my current phones that I can get $1000 off the iPhone 15 Pro so on pre-order day I told him what they told me the day before and after talking to many people got to honor the agreement. one week later on launch day, i’ve checked my order status a couple times on their website. All it says is running nothing else. Absolutely nothing else. This is completely inadequate for an order status. Now I’m on the phone with them and they’re telling me that they cannot find my orders at all. These people are the biggest idiots.

I know I need to pay taxes on the item. I just get a straight answer with if there is a downpayment.