iPhone XR sim card cannot be unlocked. I cannot find any cause. I need help.
Best answer by fireguy_6364
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it doesnt show which carrier it is locked to? did you purchase it from TMO? was it used on TMO and for how long? did you read through the thread walking you through what steps are needed in order to get a device unlocked?
https://community.t-mobile.com/device-unlock-30 <~~ device unlock forum
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy <~~ walk through of all the things needing to be in place/done in order to unlock a device. all must be met or they will be unable to unlock it.
How can I unlock my sim card so that I can use a different sim card from a different carrier
by going to the link provided in the post right above yours marked as the answer and following the instructions in there.
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