i dont have any signal on my iphone 13 i have checked my bill it says i have it payed for this month i just dont have any signal which leads to no internet and i cant contact anyone
Userlevel 7
+15
Have you tried powering off your device for at least 5 minutes to allow it to refresh on the network? Have you tried manually searching for the network and if it comes up, connecting to the Sprint or T-Mobile network? Are you in an area where you might be roaming domestically? If so, try turning on roaming to see if it connects to another network, like US Cellular.
- Did you accidentally turn on Airplane mode, which disconnects the phone from all Wi-Fi AND cellular.
- If Airplane mode is not on, and if Wi-Fi is not switched off, you should still be able to connect to Wi-Fi. Or maybe there is a problem with the phone.
- Have you gone into a T-Mobile store to get your Sprint SIM card replaced with one for T-Mobile? I got mine swapped about a year ago, when they first notified me. But I think it wasn’t absolutely necessary until recently when they finally converted Sprint billing to T-Mobile billing.
- Go to any T-Mobile store and they should be able to help you in any case.
Hey there
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