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phone number transfer with old broken phone

  • 22 May 2023
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What am I to do if my old iPhone is broken and I need to transfer my new phone number to it? Since I can’t turn it on, I can’t use that old phone to help transfer the number in any way. 

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Best answer by Annmrce2001 22 May 2023, 19:32

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Remove the SIM card from the old phone and place the SIM in the new phone.  If your old device was using an eSIM.  You will need to visit a T-Mobile store to purchase a new eSIM or pSIM for your number.

Bring it to tmobile and the technician there will help you .

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