Hello There,
Is there anyone to help me for solving simlock problem on my iphone 13 Pro max?
Best answer by gramps28
View original
Userlevel 7
+15
Are you a T-Mobile USA customer? Are you the original owner and did you purchase the device directly from T-Mobile USA? The SIM Unlock Policy requirements for the device and your T-Mobile USA account must all be met to be eligible for a SIM unlock from T-Mobile.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
I bought the phone from IRAQ but I live in Turkey, In turkey we need to register it on goverment webside.
After I register it the sim locked. So I dindt buy from T Mobile USA but when I asked to customer servise of apple they direct me to you for solving issue.
Userlevel 7
+15
I bought the phone from IRAQ but I live in Turkey, In turkey we need to register it on goverment webside.
After I register it the sim locked. So I dindt buy from T Mobile USA but when I asked to customer servise of apple they direct me to you for solving issue.
The you don't meet the SIM Unlock requirements and T-Mobile will not SIM unlock the device.
Userlevel 7
+14
Personally, i suggest running the imei through Tmobile’s imei check to make sure it's not black listed. A lot of USA carrier branded phones are actually lost or stolen and sold to unsuspecting customers.
Reply
New badge winners
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.