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Horrible customer service

  • 11 July 2023
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Reps could care less about customers. Call regarding the BS of only taking debit cards advised it's the new policy. Well T mobile is breached more than a levy in Louisiana so I will not give banking information to them.  23 years with Sprint never an issue, T mobile takes over and all you get is 45 min wait to get a rep, once you do get one, they could care less about you as a customer. What a joke of a company, the rep made my decision clear, will go to another carrier, they may appreciate a customer of 23 years, T mobile sure doesn't 

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Best answer by gramps28 11 July 2023, 03:45

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Userlevel 7
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Check out the other carriers autopay requirements. Verizon is the same as Tmobile. Not sure about AT&T.

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