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How to get receipt/bill for prepaid T Mobile payment ?

7 years ago
14 February 2016
6 replies
4299 views

shanmuga
First activity
0 replies

Hi,

I made a payment for my prepaid T mobile account few days back. I got an email notification saying my payment has been made, however, there is no place I could get a receipt for the payment made. I spoke to the payment agent and he said there is no way T mobile could provide a receipt for payments made for recharge account. I'm surprised that in USA that T mobile could charge my card and still not provide receipt. Could any of you folks help ?

My expenses are borne by my employer and I need a receipt for every payment made. Failing to do so will result in me paying for the expenses. Kindly help.

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Best answer by tmo_mike_c 14 February 2016, 17:30

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tmo_mike_c
Community Manager
2277 replies
7 years ago
14 February 2016
Answer

Hey @shanmuga‌.

The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.