Question

Opt out of numbers on bill?

  • 16 May 2023
  • 2 replies
  • 381 views
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I hate the ecological impact of TMobile listing all the phone numbers on the FIVE lines I have. It’s an insanely large bill and I hate the thought of the trees being felled for it, etc. Plus, I don’t need it! Is there a way to opt out of this? And no, I don’t want to go paperless. I have a valid reason that I don't want to get into here. I just need to know what I’m being charged for each line. Any suggestions?

2 replies

syaoran
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Userlevel 7
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Prepaid does not list the numbers called or texted because there is no bill generated.  I am not aware of a postpaid method to remove billing details from a generated bill.  Bills are generated automatically by the system.  

You could reach out to T-Mobile via DM on Facebook or Twitter to see if the T-Force Team know of something that can be done to help with this.

Syaoran - I am not a T-Mobile Employee but I could use a new job!
F
Rank
Userlevel 7
Badge +16

same answer as above but request paperless billing.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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