My wife has the Legacy Prepaid Plan of $.10 per minute and since T-Mobile was moving from 3G to 4G in July of ‘22, she purchased a Nokia 225 flip phone that has 4G. Things worked fine for a few months, but now she can not make calls from her place of employment to our home-based Verizon landline (and which covers a distance of less than 2 miles). When she tries to make such a call, her phone indicates a strong signal and is dialing but the call never goes through. The phone works fine when she is not in her work area. I’ve contacted T-Mobile support numerous times and they’ve taken down the information and indicated they would pass it on to tech support but the issues persists. Anyone have any recommendations on how to resolve this issue?
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