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Question

Face Time coverage overseas

  • 15 January 2022
  • 7 replies
  • 8225 views

Does my Magenta plan cover using Face Time overseas, specifically Turkey and Romania? I would be the one initiating the call to one of those two countries.  The person being called reported he/she had trouble connecting to another meeting platform.   I do NOT want to make the call if there is any chance I would be charged for it.  

Thanks in advance, anyone out there who knows.  I could not find the answer to my satisfaction on the T Mobile website.  

7 replies

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what type of face time app is it?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
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I have an iPhone XR  IOS 15.1

F
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Userlevel 7
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if im thinking correctly the only thing that would affect anyone using the stock app would be if you were roaming in a different country using international data.. dont believe there are any restrictions with using Google Duo or Apples facetime app internationally since its pretty much only using data and not the voice side or texts.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
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Thanks.  I would be making just a simple Face Time call to this person.  

F
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Userlevel 7
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trying to think of any Apple users in here that assist on the site but the majority of them im aware of use Android..

 

 

@syaoran  am i thinking correctly on this? shouldnt be any fees for making Duo video calls/Apple Facetime calls unless they are doing it while in a different country using their data right?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
syaoran
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Userlevel 7
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trying to think of any Apple users in here that assist on the site but the majority of them im aware of use Android..

 

 

@syaoran  am i thinking correctly on this? shouldnt be any fees for making Duo video calls/Apple Facetime calls unless they are doing it while in a different country using their data right?

Correct, as far as my understanding of it goes.  If it drops off WiFi on to data though while roa. ing, those charges can accumulate fast.  

Syaoran - I am not a T-Mobile Employee but I could use a new job!
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so in other words if you are in a different country visiting make absolute sure you are on wifi and not using international roaming data while using any of these..if you are in the states and video calling someone in another country it shouldnt matter. if youre worried connect to a wifi connection so youre not using anything from the carriers side

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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