Question

Full bar but data not working

  • 15 February 2022
  • 4 replies
  • 917 views

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I have full bars of service but data does not work. It hasn’t worked for 2-3 weeks. It used to work but suddenly stopped working. It doesn’t work anywhere I go. I can search on safari, call and text but when I click a link it says “Safari cannot open the page because it could not establish a secure connection to the server”. I also can’t use apps. I’ve tried resetting network settings, restarting phone and getting a new SIM card. How do I fix this?


4 replies

Userlevel 7
Badge +16

which phone? and if you are connected to 5G have you attempted to go into your settings and change it to 4G instead to see if you regain data?

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I have an iphone 12 and yes I have tried that 

Userlevel 7
Badge +15

Have you verified your APN settings?  T-Mobile Internet and MMS settings: Apple iPhone | T-Mobile Support

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Yes

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