I just read some posts about the modem overheating. Tech support says they are working on the towers and it may take a week or two for me to get back online. I just unplugged my modem, it was warm, tho in a well ventilated air conditioned room, its unplugged, letting it cool, I will restart it and try to connect after 30mins of direct ac cooled fan to see if it can connect.
My TMobile Home modem will not connect at all 2 days and counting
After unplugging my modem and letting it cool down, my modem now works again!!! Thank u for the posts guys! Tech support still don't have a clue this is why my modem is offline!
I placed my modem on top of a raised wire mesh box, kinda like a cookie cooling rack but 6 inches off the marble countertop it was sitting on. It seems this was all the modem needed to stay cool enough to connect data. So far, so good!
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