I have been on the phone with Sprint/T-Mobile customer service, technical support, and hung up on or can’t hear me during conversations with them for the last two days. As soon as I hit my neighborhood area I have no cell service nor can I get Internet on my cell phone. I’ve been told the tower is down for the last two days and nobody has an explanation or a timeframe of when it will be fixed except ASAP. This is very frustrating and I am one day away from dropping this company and going to Verizon. This is unacceptable my husband has lost multiple leads for his business due to this . I need an answer right now of when my service will have more than one bar located on my phone. I can’t even open an app or listen to music on my phone when I take my dog for a walk and that is unacceptable I am furious right now. The only way I can do anything is if I’m on Wi-Fi I pay way too much money on auto pay every month to go through this. I have done everything the technical help department has asked to no avail. So this must be issues with the tower. Has anyone else in this area has these issues? I need THE Sprint/T-Mobile to respond today and NOT FROM INDIA, MEXICO, OR ANY OTHER COUNTRY BESIDES THE US.
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