I am part of a business where we deploy a voip phone service. The backend carriers we use work great but with most t mobile customers specifically in California, customers get a the call from our clients legit business but the name is under “Scam Likely”. I’ve checked countless times and submitted many tickets with examples with our backend providers and still no luck at all with these numbers. Please May I ask for some guidance and help from the t mobile community. We do not want our clients to lose business over this.
tmobile is marking legit businesses as “Spam Likely”. How can i as a business owner get that fixed with T-mobile?
Userlevel 6
+12
My guess if you are a routing service and if enough people sent in your guys numbers as spam/scam then it would change regardless if you are legit or not. Some of your clients may be less than legit. No one here will be able to help you out here as we 99% users here with the 1% pop up from time to time.
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