Can not find a way to contact CS. SIM locked. On phone <Call Failed>. Can not find a way to contact CS online. Help?
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Are you a T-Mobile USA customer? Does your device and account meet all of the SIM Unlock Policy requirements?
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
add on to the above.
once you figure out if youre phone is clear to be unlocked or not then you can try contacting TMO via Facebook or Twitter.
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