Locked mobile even though fully paid for it by T-Mobile

Question

Hey T-Mobile community! 📱 I recently purchased an iPhone 12 Pro from Target, thinking it was unlocked. Turns out, it's locked by T-Mobile even though I fully paid for it. Target suggested reaching out to T-Mobile, but after a live chat, it seems they can't assist.

I'm puzzled because my friend had a similar issue with AT&T, and they unlocked his phone swiftly through a simple online request. Can't T-Mobile check the payment status and unlock it using the IMEI? I'd appreciate any guidance or support on this matter. Let's make sure everyone can fully enjoy their phones hassle-free! 🤝 #UnlockMyiPhone #TMobileHelp

icon

Best answer by gramps28 22 January 2024, 13:45

View original

gramps28 · Accepted Answer

Nope, you need to meet the unlock requirements of the first Sim card inserted, this case Tmobile.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

Apple will tell you they don't unlock phones but this do this 3rd party releller flex policy.

https://discussions.apple.com/thread/7960267?sortBy=best

gramps28 · Answer

Whenever you buy an iPhone from a 3rd party reseller like Target the phone is sold as “unlocked” but actually locks to the first sum inserted in the phone. This is an Apple policy.

Locked mobile even though fully paid for it by T-Mobile

3 replies

Reply

New badge winners

Reply

New badge winners

Sign up

Social Login

Login to the community

Social Login

Scanning file for viruses.

This file cannot be downloaded