Unlock Device

  • 28 April 2023
  • 4 replies
  • 138 views
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Sir IMEI: 990015970384731 My phone is locked and I can't use other operators. I don't speak English and I went to the Irvine business office and they couldn't communicate. hope to help me unlock.

4 replies

gramps28
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Userlevel 7
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You need to be a customer of Tmobile USA and meet the requirements in the link below if you aren't a Tmobile USA customer they can't unlock it.

https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device

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Userlevel 7
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“if eligible”

 

which you will find out if you are or not by using the link that was already provided for you.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
gramps28
Rank
Userlevel 7
Badge +14

Follow the instructions in the link below.

https://community.t-mobile.com/device-unlock-30/need-to-unlock-a-device-here-s-some-information-to-get-you-started-49213

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