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5G Gateway G4AR-1, firmware v1.00.09 - 2.4Ghz networks no longer working

  • 11 April 2024
  • 2 replies
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Some recent update (5G Gateway G4AR-1, now firmware v 1.00.09) broke 2.4Gz networks on my router.

They are no longer advertised, no matter what I do (rebooting, etc.).

No device can see any of my 2.4GHz networks any longer.

This is a big problem - printers, Sonos, etc. all need the 2.4GHz network to function.

Can anyone else with the same device and firmware confirm the issue? Or better yet, offer a solution?

 

Does anyone from T-Mobile look at these forums?

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Best answer by erasmus 11 April 2024, 18:58

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Update: T-Mobile tech support was pretty helpful.
After a factory reset, the router’s 2.4GHz antennae seems to be working again.

Firmware is still 1.00.09.

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@erasmus thanks for sharing!

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