Question

Express VPN not working with TMHI

  • 9 December 2022
  • 3 replies
  • 260 views

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Just set up our new Tmobile home internet. Phones all connect fine, even with VPN. Computer w/out VPN connects fine. Computer with Express VPN will connect (but oddly still says No Internet, even though it IS connected?) but then keeps dropping. 

Is this service compatible with VPN connections? Seeing mixed responses and suggestions. 

Need a really dumbed down version of what settings may need to be changed if it is compatible and it’s just a matter of adjusting something in the VPN settings. 

Otherwise - not going to work in this fully work from home environment, sadly. 


3 replies

Userlevel 7
Badge +8

There are different VPN types. Some are more resilient than others for service changes/disruptions. The T-Mobile home internet solution with the 464XLAT may not be friendly with all VPNs. Without testing it is impossible to know which VPN solution is going to work. If you have Express VPN I would think they could offer some assistance. You might find some additional information on Reddit as there are many users out there in the T-Mobile subReddit that carry on about the T-Mobile internet and there should be some possible answers there.

Userlevel 3
Badge +2

That would be a good thread to have “VPN that work with TMHI”

 

;)

Userlevel 3
Badge +2

I wonder if TMO is insistent of no VPN because they are harvesting your usage data to resell...

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