Question

Home Internet

  • 22 June 2023
  • 1 reply
  • 53 views
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I recently purchased the home internet and all I can get is two bars. I have moved it all over the house. What can I do to get a better signal? Will an external wifi antenna help if so what do you recommend?

1 reply

copz1998
Userlevel 5
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@Curly5281 you have a few options. First is to rotate the gateway about 1/8 of a turn and retest the signal. The antennas are located at the 4 corners of the gateway. Use your TM Internet app to view the metrics. 
 

the other option is to add an external antenna like I did. It’s some work but the results can be terrific. Check out Nader Tader on YouTube. 
 

let us know how it works. 

I am not a T-Mobile employee, but like helping others.

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