Question

Old gateway

  • 23 June 2023
  • 2 replies
  • 64 views
S
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Hi there,

Recently upgrade my gateway to the 5G. What do I do with my old gateway?

2 replies

copz1998
Userlevel 5
Badge +8

@Sebastian 3003 if T-mobile sent you the new gateway and did not ask for your old one, then you can probably sell it on eBay. Otherwise they want it back. 

I am not a T-Mobile employee, but like helping others.
syaoran
Rank
Userlevel 7
Badge +15

You can print a return label in your my.t-mobile.com account to return it if one didn’t come with your replacement.  As an alternative, you can give Customer Care a call at 611 or reach out to T-Mobile through DM on Facebook or Twitter to have them e-mail you the return label.  

Syaoran - I am not a T-Mobile Employee but I could use a new job!

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