I signed up online for Tmobile 5G internet on Dec 8th. The shipment of the 5G gateway arrived on Dec 10th. Same day, T-mobile started a promo for new 5G internet customers to offer $100 visa prepaid card. I applied for the rebate and it was declined.
The Rebate center said my activation date was Dec 9th. How can my activation date be before I receive a gateway? The rebate center won't honor this. Won't even connect with the supervisor.
I spend over 2K on annual basis and they don't care.