Question

High Billing Amount

  • 18 November 2023
  • 2 replies
  • 54 views

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I am travelling out of the USA and installed a local SIM using a local service provider. I have already disabled my T Mobile E-Sim before installing this local SIM. My bill amount has increased substantially. ON checking I find that T-Mobile has billed me for calls made with the local SIM. 

Is there a way to chat with customer service

 


2 replies

Userlevel 7
Badge +15

It isn't possible for T-Mobile to bill you for calls not made on a T-Mobile number.

Userlevel 7
Badge +14

Are you sure the Tmobile esim was disabled?

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