Question

OTP while roaming

  • 20 July 2023
  • 3 replies
  • 320 views

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I am in Italy and finding most every app or website that needs user registration (local taxi/bus app, museum ticket sites etc) requires an OTP for verification. Five days in and I've yet to receive a single text which has effectively cut me off as since the pandemic most things have gone digital. I can't call T-Mobile and tge chat feature for some reason is not available. Any clues as to why I'm not getting local texts? TIA! 


3 replies

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To add, I did receive an OTP via text from T-Mobile to make this post. Just not receiving anything from a local number. 

Userlevel 7
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Some services do not allow verification texts to be sent to international numbers.  This is more than likely the issue.  

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That's unfortunate, especially since every site specifically asks for the country code, I just assumed there wouldn't be a problem. I appreciate you taking the time to answer my question! 

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