Question

Internet Connection being lost

  • 1 February 2022
  • 2 replies
  • 136 views

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I’m a new T Mobile user, less than a week now. I kept losing the internet while traveling and while I was  trying to use the map yesterday.  It happened again to today.  It said I lost my internet connection.  I have a brand new phone and the areas where I “lost connection” are areas I have traveled in numerous times. Any reasons why this would happen?  


2 replies

Userlevel 7
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what phone and was it purchased from TMO, brought in from another carrier or purchased direct from the OEM/another vendor?

Is anyone else having issue with losing connections. I have been lost 3 separate times out of state and stranded and panicing because of losing connection on the navigation system on the phone connection.  And I am having trouble getting anyone from T mobile to respond.  Any suggestions?

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