I could sure use some help. Intermittently, when I make calls with my OnePlus 9 Pro, the callers can’t hear me, but I can here them. I’m frustrated because I spent 90 minutes on the phone with tmobile last week and had to pass through several layers of support before I could get someone who could help me. I thought it was fixed, but same problem started again today. I’m willing to try anything. I bought my phone directly from One Plus and just moved my tmobile sim card from my old One Plus 6 to this new phone. One additional thing is my phone and my wife’s identical phone both say they are “unknown” phones when I look on my Tmobile account. Is there anyone who can help or can I get support without having to go through so many layers at first?
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