Question

Where can i find status updates on cell tower construction and modernization projects for zip code 83864?

  • 12 January 2022
  • 6 replies
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Current  cell tower construction and modernization projects are greatly reducing my ability to use my cell phone and internet access every day. I am patient for the promised improvements but cannot plan around the daily uncertainty. Further, calling tech support and going through their process each time wastes their time and mine. I cannot find updates on the T-mobile website. Is there an online or other resource I can use to check for status updates? The zip code area is 83864.


6 replies

Userlevel 6
Badge +11

however IF there is a chance something could get borked up odds are it’ll happen lol.

 

 

my all time go to quote.. “hope for the best but prepare for the worst”...

Userlevel 5
Badge +6

That will delay getting these projects off the ground, for sure.  I'd expect them to have parts on site when they do start, however.

Userlevel 6
Badge +11

I have seen some that locally take a week, and I’ve seen some that have taken more than 3 weeks (SoCal Edison high voltage power line tower).  In some cases, I suspect that it may depend on what kind of project they’re doing… update (LTE → 5G on a macro site), entire site rebuild, or conversion from Sprint to T-Mobile.

not to mention current availability of parts

Userlevel 5
Badge +6

I have seen some that locally take a week, and I’ve seen some that have taken more than 3 weeks (SoCal Edison high voltage power line tower).  In some cases, I suspect that it may depend on what kind of project they’re doing… update (LTE → 5G on a macro site), entire site rebuild, or conversion from Sprint to T-Mobile.

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Thanks for the response Mike. To be clear, I am talking about a project that is in progress as I write this which has limited our cell phone access and internet access from 1 t 0 bars of service. I have 1  bar as I write this. I have called tech support twice before, was put on hold, then given the answer the first time that the project would take a minimum of seven days, then the second time that it would take 3-7 days. Both times I was told I could check the status directly at T-Mobile website, which is what I am trying to do but cannot find the status anywhere. When I call tech support they always want me to go through the typical protocol, rebooting my router, etc. which at this point is unnecessary. Is there a place online I can just check the project status without calling tech support?

Userlevel 6
Badge +15

Our Tech Care team can give some info about your area after they file a Service Complaint for your specific address. That can take about 3 business days to get an update, but engineers will leave notes and give and much info as they can about your area.

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