Question

zelle texts

  • 18 June 2022
  • 4 replies
  • 82 views

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I have been trying to log into Zelle to make a transaction and as a secondary security I receive a code to log in for 2 factor authentication. 

I have not received any codes. 
 

  1. I have ensured all short codes are unblocked
  2. I called Zelle to make sure they were sending. 
  3. I rebooted my phone and also tried the airplane mode trick. 
  4. I’ve deleted and reinstalled the app. 
     

I called customer support at TMO and they said they see the messages in a buffer and don’t know why they’re not being received and said it must be Zelle. Zelle says the messages are going out and it must be T-Mobile. Anyone have pointers?

 


4 replies

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I have been trying to log into Zelle to make a transaction and as a secondary security I receive a code to log in for 2 factor authentication. 

I have not received any codes. 

 

 

You can contact TMO and have them add short code texts to your line.

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Short codes were added per tech support at TMO and they still don’t know why. 

Hello Cubanken,

 Test Zelle by sending Help to Zelle Short code 58189 or 

729935 Zelle Wells Fargo

80814 Zelle Bank Of America

26489 Zelle PNC Bank

If you get a response with Help info then T-Mobile is passing the traffic both ways.

Thank you, Gary

 

Good day, Cubanken Send Help to Zelle Short Code 58189 or 729935 to test Zelle. Wells Fargo Zelle 80814 Bank of America Zelle 26489 Bank PNC Zelle If you receive a reply with help information, T-Mobile is passing traffic in both directions. You may also contact him or visit this siteI'm grateful. Gary

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