Hello all.

Unlocking the device is such a great capability because then you can use it anywhere any time. Unfortunately, we do not have account access to unlock devices through the Community. This is a customer forum where people can connect and share knowledge. 

Before reaching out, you can review our unlock policies that @gramps28 has kindly shared above. If you have more questions about unlocking your specific device, you will need to reach out to us by giving us a call or sending us a message on Facebook, Twitter, or the T-Mobile app. 

The Tmobile reps on this site don't have access to account information.

These are the requirements you must meet and a message us link to request the code.

Unlock your mobile wireless device

"Rinse and repeat."

The Tmobile reps on this site don't have access to account information.

These are the requirements you must meet and a message us link to request the code.

Unlock your mobile wireless device

The phone is blocked.

Hello, dear gramps, I can’t do it because there is a different IP address for accessing the Internet and it also works poorly! I can’t open the application, I can only enter the Internet through the computer. The data transfer speed is very small))) I’m just  limited in everything, I will be grateful if you can help me unlock my phone and I’m ready to pay you for this service! You can bill me on my email, I will pay it! Thank you very much only for you! Help me.

I can't help.

You can try messaging Tmobile  through Facebook or Twitter.

357332097653287 разблокируйте пожалуйста 

здравствуйте! заблокирован телефон под вашего оператора, прошу разблокировать его, так как срок контракта с Вами истек.

iphone 6s 64gb

model A1688

IMEI 35 326907 299362 3

It can't be unlocked because it's blocked for non payment or reported lost or stolen.

You need to be a Tmobile USA customer and meet the requirements in the link below and

if you are not a Tmobile USA customer Tmobile can't unlock the phone.

Unlock your mobile wireless device

Hello, I bought the phone from a third party as unlocked, but after the update it is locked again. I beg you to help me with this. LG g5 H830 imei 358829077055689

You need to talk to the person you bought the phone from since Tmobile can only unlock phones for their customers.

hello could you disable the sim lock my Oneplus nord n10 5g imei 990016801868512

https://www.t-mobile.com/responsibility
/consumer-info/policies/sim-unlock-policy

Do you meet the requirements?

How can it be like this if I have been using it for 3 years? I bought it new in the store

Did you buy it from a Tmobile USA store?

Yes

Hello, please unlock my iphone 6 device.

model A1549

imei 352014071095389

Thanks!

Добрый день ,помогите пожалуйста разблокировать iPhone 11 Pro Max ,imei 353896109095111 

you will need to contact TMobile via call or contact their T-Force team via Facebook or Twitter..they do not perform unlocks through the site here.

Are you a T-Mobile customer if not TMobile can't issue an unlock code.

Hello!
My phone is locked to your carrier, please unlock it
iphone 6 16gb
model number MG542LL/A
IMEI 359236064207779
Thank you in advance for your help.

Здравствуйте!
Мой телефон заблркирован под вашего оператора, прошу разблокировать его
iphone 6 16gb
номер модели MG542LL/A
IMEI 359236064207779
Заранее благодарю вас за помощь.

Hello! iPhone 12 pro
Serial number - DNPDR1HZ0D81
Imei - 356683114400461
Please unblock it

You need to be a Tmobile USA customer and meet the requirements in the link below. If you never were a Tmobile USA customer then they can't help.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy