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quitting, what happens if I cancell

  • 25 August 2023
  • 4 replies
  • 161 views

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if I cancel, will I be charged any fees or for the gateway?

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Best answer by BobT 25 August 2023, 16:00

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4 replies

Userlevel 4
Badge +5

Only if you fail to return the gateway; on canceling ensure they send a return label and instructions, keep receipts and track return.

Userlevel 6
Badge +9

if I cancel, will I be charged any fees or for the gateway?

 

Appears you will be charged, whether you return the gateway, or not.

 

 

Userlevel 7
Badge +11

I’ve returned gateways more than once through T-Mobile.  (4G LTE home gateway + 5G  Arcadyan) - no charge.

Userlevel 7
Badge +16

it’ll also depend on if you are on any promo that must go for a certain amount of time..credits for a certain deal over a certain amount of time...if you are on anything like that you’ll have to pay off whatever is left over.

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