@sweetpeach Thank you so much for the time and reply. I checked the APN and everything is set appropriately. I also checked My Profile and I currently do not have anything blocked. Great suggestions and I am glad everything worked out for you. Perhaps this could help others. As for now, I will keep searching on a fix to this issue that appears to be deeper than the hardware. Thank you again
We are having the exact same issue on all our phones, Motorola Rellvery x2 and Note 10. I have installed software to compress image size - not much help. I go into Airplane Mode and back out - not much help. I restart - not much help. I clean the Cache - not much help. None of these ridiculous measures are a solution. I do not want to back to stinking Verizon but am loosing patience when trying to communicate with pictures to family and friends, ESPECIALLY right now during COVID. Please give us a fix to this problem. It may seem insignificant but you may find you'll lose customers over this. On another note regarding this, when my parents, whom I talked into getting T-Mobile send pictures or I send them images, we get messages that the "download was cancelled" and then a pixelated image. I am not sure why this is occurring. Again, very frustrating when others seem to manage fine. Thank you for your attention and assistance with this matter.
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