Problem not solved. New customer as of August 2020. Card worked only for set-up. Tried several times online these past two weeks until service ended. I called Customer Service today. I spoke s--l--o--w--l--y and deliberately and it still took three tries for an impatient representative to read the numbers back correctly. Rep not hear the word “6” three times and I spelled it s--i--x the second time. So a very l-o-n-g phone call for what should have been a 30 second online transaction. Anticipating that I will be a new customer of another carrier (most likely AT&T) next month.
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