The explanation that I provided explains why the person was not able to log in and generated the Error 503 error code. Error 503 error code is generated if someone tries to log in while connected to a VPN. If the person suspends the VPN, the error code is not generated and will successfully log in. You can always pay your bill -- regardless of how you try to connect.
T-mobile blocks VPNs. They just don’t tell you what they’re doing.
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