For all of you who struggle with the “Looks like we got our wires crossed” error: try to go to your browser’s settings and make sure it allows third-party cookies. For example for Google Chrome it would be: Settings → Privacy and security → Cookies and other site data → General settings → Allow all cookies (selected). Also, a good idea would be to clean up all old cookies related to t-mobile.com domain. There, on the same page click on “See all cookies and site data” and then in the popup window in the search field enter “t-mobile.com” and you will see all the cookies and data associated with this domain. This finally worked for me!Have been having this issue for months, 90% of the time, I can’t log in, and occasionally have to pay over the phone. This time around, couldn’t log in at all, not on Google Chrome, Microsoft Edge, Firefox on laptop, and phone’s mobile browsing. Tried different internet connections, different links, etc. Clearing all the cookies related to T-Mobile links
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