Just came to comment the same. This phone is trash. I had none of these issues with previous phones. Now I have extreme difficulty sending and receiving texts and placing calls. Constant connectivity drop outs. I drive for miles with no service. I have to constantly reset the phone and / or the device connections for any hope of improvement.THIS PHONE SHOULD BE RECALLED. SHAME ON TMOBILE AND SAMSUNG FOR MAKING PEOPLE DEAL WITH THIS TRASH DEVICE.
I haven’t seen any known issues with the device. I’d check for recent software updates on the phone first. If it’s up to date, I’d have our Tech Care team file a ticket to get our engineers to look in to this further. This is a joke… right? There is literally 3 pages to this thread of people stating the same issues, spanning the past several months. There are several forums with people having similar issues.
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