I had a similar issue, where the the Cellular button on the Watch was white (indicating the cellular plan is active but connected to the iPhone via Bluetooth). I spoke with a customer service agent today and he removed the pairing with the phone, and then re-paired the EID of my Watch with the service.I then restarted the Watch, turned off BT on my iPhone, and then turned the Cellular off then back on again on the watch.Now, the Cellular button on the Watch is green indicating a cellular connection, with a couple of green dots above indicating signal strength.
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