I went through the samething recently. I have been with T-Mobile for almost 20 years and had the same problem. Approved by ebb was sent the modem and no one ever called me that their was any problem.ifound out when got a big bill. The person spoke to said had to be signed by March 2021but that is not true because it's still on until Dec. 31 2021 and the only change will be the amount covered. Reps were very nasty and no matter what you told them and confirmed they continued to say that had to be by March 2021. T- Mobile should check into this before informing customers of something that is not true.
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