If you want to use a browser its http://192.168.12.1 It is not https or just 192….. click the link i just made you. It will work. Just make sure your connected to that turd can painted silver when you do it. Either by Wi-Fi or ethernet. Good luck and gods speed my boy. If that doesn't work and all else fails, and you are left with no other option, and its do or die, and you believe in magic call T-Mobile customer support of Thailand. They will perform a voodoo spell to make it work again for the low low price of $50.00 dollars a month. Sanity and taxes not included.
Leave while you can. If you have anyone to call that can help do so now!!! lol no but really if you have any other options, it's not worth the headache. I could explain to you exactly why its unstable and I have 2 plausible reasons. But it would be pointless because there is no solution unfortunately. It's the service. Hook line and sinker and it will only get worse. And when it does get worse you wont have support to help you because customer support or technical support or internet support no longer exist. What does exist is Tuker Suk Makyato of the Philippines who had such great trainer that the only two words of English he speaks is pin code. Where are my manners I am so sorry. I did not mean give out his real name. You will know him by Tracy Mayers of California. I know they had me fooled for a while too. Finally I saw past fake name and heard the accent of unknown origins and the voice of a baritone male. She had me I mean he had me tricked for so long they are good
Don’t hate me Cali Cat I am just being honest.
Oh yes my friend it only gets better. Wait til you spend a full 24 with them. Dude they moved Support over to the Philippines for the U.S only(T-Mobile is worldwide don't forget) and trust me when I tell you there is not a single person there that knows anything about what they are supposed to do. Not one. It makes sense though to move it for us. We are the only country in the world that pays over 50 dollars for cellular service so why not move it for us. After all you didn’t notice that Billy Bob Thornton had a female voice and an Pilipino accent right? Its the names that's how they trick you lol. But hey lets continue paying hundreds for a service that doesn’t work and a technical support staff that's only reply is “hold on let just a minute let me put you on hold and see what we can do” for every question only to transfer you to another technical support member from down the hall. And when you ask them what department you’ve been on the phone with for 10 hours with they say
Dont look man. If you have other options take them. T-Mobile has turned into a turd show on wheels. Honestly its not worth it. If its fast now it wont be in a few months I can promise you that. And when the problems arise you wont have anyone to help you because there is no one left to help you. They moved custome support to the Philppines for the U.S only(T-Mobile operates worldwide) and talking to them is liking talking to a broken tape recording of a parrot squaking random words at you until you have had enough and hang up. The headache is not worth it I promise you.
I quit
It happens everytime i call or chat with support. After 15 years of being with t-mobile even while in europe(whom by way deal with their own support people) I am done. Today was the last chance to help me. I spent over an hour on chats with Sue Storm from Malaysia of god knows where only to tell me to do what i have already explained to her i have done in regards to setting up Digits and then to tell me that she needs to transfer me to technical support. Even though she was technical support. This company takes all Americans for idiots i can only assume, as they think that giving Deepak Chopra an English name will mask the fact that a. He doesnt know anything and b. Tony Stark has an accent thicker Putin on Steroids. I am so disappinted. I have never lost complete faith in a company before and its insane to think that if i have a problem with my service i know it will never get fixed because there are 0 employees that know anything about what they do. I'm going to start adverti
Tmobile is a joke.
Ahh and my post wont even post as they have to be varified by moderators. Boooohoooo.
Also, if you look at the pictures they have of their staff in the U.S its the same 6 people in all pictures if you look around. They say they are customer focused and bla bla bla and they won awards for it. Well I highly doubt that. They may have won awards in the past for customer support but not anymore. T-Mobile should get out of the U.S and move to the Philippines with their service. I mean if they are too cheap to pay U.S salaries why should we stay with them? Just to get even more pissed off after a long work day having to deal with Timothy or Cynthia who has an accent thicker . Each time I call and demand they give me their real name not this fake pretending crap. Its so stupid. I mean seriously T-Mobile thinks we are that dumb to believe that Robert Reagan(I spoke to one of those too) from customer support who cant pronounce my name Bob is in america. the company that is.
I am so sick and tired of dealing with the philippines you can’t even imagine. They do not know what they are talking about first off. Second off their way of resolving is by making you wait pretending they are doing something, pretending they have the answer and repeating it over and over until you hand up, and the last my favorite they talk and talk and explain and explain for so long that you just give up. All those have happened to me. With Amazon too. These companies should no longer be allowed to sell in the U.S if they cannot offer one of the most essential pillars of a company such as customer support? This was argueing with me trying to tell me how I get billed retro-actively which is fine thats what happens. I got billed on April 15th for my March to April Bill. The problem was that it was more than double. I asked her why was I billed so much? I had pay already for the March bill so what the heck. So she kept repeating and changing it up between oh because you are
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