Contact the FCC and FTC. They cannot handle all individuals cases but will get you the information of the people who can help. Look up The consumer officers in your state. I'm in Texas and 1 of the locations for my consumer officers is the attorney general office which I'll be contacting in the morning. They have been commiting fraud on my account. Making account changed without my authorization. Charging me $13.00 a month for I phone insurance, for 3 years, when I've never owned an I phone or purchased one. I already tried to formally resolve this issue but I'm ready for arbitration. Just like they charge late fees, and line reinstatement fees. If you miss 1 month of payments they cut your services. I want 3 years of that plus interest and I will not be accepting peanuts. Hope this helps
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