And I wanted to add that yes I keep all the conversations recorded and saved and they made us so mad, they terrorized us so much, that I will make it public and will make sure everyone knows how “wonderful the service is in T-Mobile “!!!
Hello dear community, I was patient for a long time but I don’t have any more patience or understanding!!! I consider T-Mobile as the worst service, which is created to terror people!!!I have been with T-Mobile for many years, and everything seemed ok until I decided to buy 2 iPhones this year! I called them and asked if they have any specials, the expert said yes and explained that all we have to do is to pay down payment for 2 phones in the amount of $421!!! And the rest will be deducted through monthly payments! And we agreed! After we were waiting for the phones and something crazy started happening to our account!!! We have been charged 3 times the amount of $421!!! And we patiently called T-Mobile and the expert apologized and promised to credit wrong charged amounts. We waited for a week and nothing happened we called again (I am not talking that every time you call you have to wait for a long time and explain everything from the beginning to every “expert”!), and another expert
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