I agree. I’ve been with T-Mobile for several years and the customer service was fantastic until recently. Now I know it’s worthless to even try and call
Up until recently my experiences with T-Mobile customer service where way better than any carrier I had experienced. Well I’m guessing they sold out customer service to some crazy place because it’s absolutely horrible now. No real answers just BS lines about upgrades and you can’t understand half of what they say if you get a call from them. I lm going to start shopping for a new carrier asap. They’ve wasted way to much of my time.
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