Replies posted by Drvmsdsy

1 Reply

M
magenta7616177First activity
asked in Accounts & Services

T-mobile never stopped billing me even months after account closed!

I thought I was the only one!!! My last phone usage was in September of 2021, I went ahead and paid for October because I had a “free month” elsewhere. I went into store & closed it. Apparently he suspended it not cancelled. I got a notice in Dec. & paid for November (just to have the whole thing behind me). Now I am getting a bill March of 2022 stating $267.10 will be reported to my credit bureau. I have called customer service 3 times over an hour per call, being bounced everywhere. My hands are tied because I don’t have the phone number anymore & so can’t access it. Then I get messages stating system error. I am a disabled veteran dealing with severe panic attacks (also PTSD), sending me into the ER. Please any help is appreciated. PLEASE!

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