T-Mobile cust service is a nightmare which doesn’t end.
I have been on a call with them from 8:47 this morning and the call got disconnected at 1:20pm. Now I have been with them thru Facebook and it is still going at 6:08 pm. Didn’t realize it will end up being a q 10 hour marathon with them. Hands down Worst customer experience ever for me. I was shuttled to 10 diff representatives and multiple departments for a faulty phone I received and needed to get it exchanged.
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