I agree that the service has plummeted! I am furious with T-Mobile. I currently live overseas due to military and heavily rely on my phone out here. I do have the international phone plan. Ever since the merge and having to change the SIM card, my phone rarely gets cell service. I have to rely on Wi-Fi. Once I leave the base, I get extremely slow to no cell service. And there is no Wi-Fi. With sprint I was able to use my cell phone off base. The connection was A LOT faster. And I used to think it sucked. But after the merge, I miss Sprint so much. Thank god we are moving back to the states this year. And I will be dumping T-Mobile and going with any other phone service. I have been a sprint customer for 20 years. 🙁 so to divorce my phone service is heartbreaking.
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